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Center for Faculty Excellence

Faculty Support Agents

Contact a Faculty Support Agent

For technological issues, questions, or suggestions, please contact the Faculty Support Agents (FSAs).

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Schedule a 1:1 Session

The FSAs provide support via email and live 1:1 interactive sessions. These personalized sessions are held using web conferencing tools, including Zoom. During the session your FSA will demonstrate how to use digital tools, share best practices and resources focused on incorporating the tools to the classroom, and help in resolving technological problems within the online classroom.

The following are examples of commonly requested topics:

  • Collaborate
  • Kaltura
  • Blackboard classroom and grade center
  • Brightspace navigation and tools
  • Office 365 apps
  • Technology for mobile and tablet users


Please complete a booking below to schedule a session with a Faculty Support Agent.

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